Send a message through the contact form with your event date, location, and type of coverage. Once availability is confirmed, your date is secured after the required deposit is paid.

Yes. A 50% non-refundable deposit is required to secure your date.

No. Deposits are non-refundable.

The remaining balance is due on or before the event day.

Rescheduling may be offered, subject to availability, if requested at least 30 days before the event.

Deposits are non-refundable. If you need to make changes to your event plans, please contact JD Photolens as soon as possible to discuss available options.

Birthdays are typically delivered within 1 week. Weddings and quinceañeras are typically delivered within 1–2 weeks. If your package includes a highlight video, it is usually delivered within that same time frame.

Your private gallery remains online for 60 days. Files are deleted after that period, so we strongly recommend downloading everything before the gallery expires.

Yes. All final images are professionally edited for light, color, tone, and overall consistency. Minor natural retouching may also be applied when needed, such as temporary skin imperfections, small distractions, and subtle touch-ups that keep your appearance true to life. The goal is to deliver polished images while preserving your natural features and expressions.

Minor temporary imperfections may be softened or removed in a natural way when appropriate. The goal is to keep you looking like yourself, not to change your face or create an unrealistic result.

JD Photolens focuses on a warm, natural, and timeless editing style. Final images are edited for consistent color, light, tone, and overall presentation while keeping the real feeling of the day.

The final number of delivered images depends on the event, the coverage time, and how the day unfolds. JD Photolens focuses on delivering a strong curated gallery rather than every frame taken.

Yes. Photo-only, video-only, and photo + video coverage may be available depending on the event and package selected.

Yes. Engagement sessions and other add-ons may be available depending on your package and date.

Yes. Travel may be available depending on the event location. Contact us with your event details to confirm availability.

Weather can affect timelines, lighting, and locations, especially for outdoor events. JD Photolens will always do its best to adapt and create beautiful results under the conditions available.

Some churches, venues, or officiants may limit movement, flash, positioning, or access during certain parts of the event. JD Photolens always works respectfully within those rules while capturing the best coverage possible.

Event timelines can shift, especially during weddings and quinceañeras. Coverage is based on the package and hours booked, so it is always best to plan a realistic timeline in advance.

JD Photolens may showcase select images or videos in its portfolio or social media only with your prior consent.

Clients receive personal-use rights to their delivered photos and videos. Any commercial use requires a separate written agreement.

Add-ons such as extra coverage time or other custom services may be available depending on scheduling and availability. It is best to request them as early as possible.

Yes. A signed agreement helps confirm the event details, services, and booking terms clearly for both sides.

You can contact JD Photolens through the contact page, by email, or by phone/WhatsApp to ask questions about availability, packages, and event details.