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Terms of Service & Cancellation Policy

By hiring our services, you agree to the following terms and conditions:

  1. Use of Services
    JD Photolens provides photography and video services for Weddings, Quinceañeras, Birthdays and similar events. Delivered materials are for your personal use only—any commercial use requires a separate written agreement.
  2. Booking & Payments
    A 50 % non-refundable deposit secures your date. The remaining balance is due on or before the event day.
  3. Cancellations & Refunds
    Deposits are non-refundable. Rescheduling may be offered—subject to availability—if requested at least 30 days before the event.
  4. Delivery of Images / Video
    • Birthdays: within 1 week
    • Quinceañeras & Weddings: within 1-2 weeks (includes highlight video if purchased).
    Your private gallery stays online for 60 days; files are deleted afterward.
  5. Copyright
    You receive personal-use rights to photos and videos. JD Photolens may showcase select images in its portfolio or social media—always with your prior consent.
  6. Additional Services & Customization
    Add-ons such as drone footage or extra hours must be arranged in advance and depend on availability.
  7. Changes to These Terms
    We may update these terms at any time. Changes take effect immediately upon posting here.
  8. Contact
    Email: [email protected] | WhatsApp: +1 (774) 701-9501

Privacy Policy

Your privacy matters. Here’s how we collect, use and protect your information:

  1. Information We Collect
    Name, email, phone and event details you provide via our forms, email or phone.
  2. How We Use Your Information
    • To manage your booking and deliver images/videos.
    • To send service-related messages (never spam).
  3. Data Security
    We implement reasonable safeguards against loss, misuse or unauthorized access. No online system is 100 % secure, but we strive to protect your data.
  4. Third-Party Images & Copyright
    We respect copyright. If an image on our site violates your rights, contact us and we’ll act promptly.
  5. Cookies
    We use cookies for site analytics and to improve your experience. You can disable cookies in your browser settings.
  6. Sharing Information
    We never sell your data. Information is shared only with trusted providers (e.g., payment processors) to complete your transaction, and only the minimum data required.
  7. Your Rights
    You may request access, correction or deletion of your personal data at any time—just contact us.
  8. Policy Updates
    Updates will appear on this page and take effect immediately upon posting.
  9. Contact
    Email: [email protected] | WhatsApp: +1 (774) 701-9501